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vtech pvt ltd
India
Zinc Phosphate powderee
Zinc Phosphate powderee
CAS: 444
Grades: Food
Appearance: Powder
Min. purity / concentration: 44
Order quantity : 44
(1)
₦44
3 Sales
vtech pvt ltd
India
Zinc Phosphate powderee
Zinc Phosphate powderee
CAS: 345345345
Grades: Pharma, Unspecified
Appearance: Powder
Min. purity / concentration: 40
Order quantity : 40
₦30
14 Sales

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Frequently Asked Questions (FAQs)

Got questions? We've got answers. Delve into our Frequently Asked Questions (FAQs) section to find comprehensive information about our items, services, and more.

✅ What is ChemEx Online?

ChemEx Online is a B2B chemical e-commerce platform that connects verified buyers and sellers, streamlining the procurement and distribution of chemicals across Africa.

✅ Who can use ChemEx Online?

Our platform is designed for businesses, manufacturers, suppliers, and distributors in the chemical industry. Individuals and unverified entities cannot access transactions.

✅ Where is ChemEx Online based?

We are headquartered in Lagos, Nigeria, but our services extend across Africa.

✅ Is ChemEx Online safe and reliable?

Yes, we verify all buyers and sellers to ensure secure and trustworthy transactions.

 

✅ How do I register on ChemEx Online?

Simply click the “Sign Up” button, provide your business details, and complete the verification process.

✅ What documents are required for verification?

You will need to submit:
•    Business registration documents
•    Valid identification (for authorized representatives)
•    Proof of business operations

✅ How long does the verification process take?

Verification typically takes 24-48 hours, depending on document validation.

✅ Can I update my business details later?

Yes, you can update your business profile from your account settings.

✅ How do I place an order?

Browse our product categories, add items to your cart, and proceed to checkout. You will receive an order confirmation and further instructions.

✅ How do I list products as a seller?

Registered and verified sellers can upload product details, including specifications, pricing, and availability, through their seller dashboard.

✅ How do I ensure the quality of chemicals I purchase?

All sellers on ChemEx Online go through a strict verification process, and we encourage buyers to review product certifications before making a purchase.

✅ What payment methods are accepted?

We support bank transfers, credit/debit cards, and escrow payments for added security.

✅ Are payments secure?

Yes, all transactions are processed through secure and encrypted payment gateways to ensure buyer and seller protection.

✅ Does ChemEx Online offer buyer/seller protection?

Yes, we have a dispute resolution system and an escrow service to safeguard transactions.

✅ How does shipping work?

Sellers can either provide their own shipping services or use our verified logistics partners to fulfill orders.

✅ Can I track my order?

Yes, once your order is confirmed and shipped, you will receive a tracking ID to monitor the delivery status.

✅ What are the estimated delivery times?

Delivery times depend on the location and shipping method, typically ranging from 3-10 business days.

✅ Does ChemEx Online handle hazardous material shipping?

We ensure compliance with industry safety standards, and sellers must provide proper documentation for hazardous chemicals.

 

✅ What if I receive a wrong or damaged product?

You can report the issue through our platform within 48 hours of delivery, and we will mediate between buyer and seller to resolve it.

✅ How do I contact customer support?

You can reach us via:
📧 Email: support@chemexonline.com
📞 Phone: +234-XXX-XXXXXXX
💬 Live Chat: Available on our website

✅ Does ChemEx Online offer refunds?

Refunds are processed on a case-by-case basis depending on the dispute resolution outcome.

✅ Can I cancel my order?

Orders can be canceled before shipping. Once shipped, cancellation is subject to seller policies.

✅ Does ChemEx Online offer bulk order discounts?

Yes, but this is subject to sellers discretion.

✅ Can I partner with ChemEx Online?

Yes, we welcome partnerships from logistics providers, chemical suppliers, and financial service providers. Contact us for collaboration opportunities.

✅ Does ChemEx Online offer chemical consulting services?

We provide industry insights, compliance guidance, and procurement consulting to help businesses make informed decisions.

Latest Blog Posts

Stay informed and inspired with our latest blog posts. Dive into a treasure trove of articles covering a diverse range of topics, from expert insights to practical tips.

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Know Your Chemicals: Sodium Bicarbonate (NaHCO₃)

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